Inspiration

The Handover Is Not the End, It’s the Beginning Many companies see the handover moment as the finish line. ADP sees it as the start of a new journey. Workplaces are living systems. Mechanical equipment ages, technologies evolve, teams grow, functions shift, departments change - a space that was perfect on day one may need adjustments six months later. While a project that ends at handover inevitably becomes a burden for clients, a project that continues through after-sales support becomes a lasting partnership. A Dedicated Team of Experts Behind Every Workplace Our Customer Service team is more than just support, it’s a backbone for every space we deliver. With 36 specialists across three branches, led by team leaders with over 10 years of experience, we have managed 600,000 sqm of workspace with precision and care. From unexpected storms to aging building systems, our experts are ready day or night to resolve complex issues, restore operations, and ensure every workplace continues to function seamlessly. This is the reliability and responsiveness that sets ADP apart. Proactive Maintenance Protects Employee Experience & Productivity Most others' customer service wait for problems to appear - then react. ADP’s approach is the opposite: we monitor proactively, with regular inspections, preventive maintenance, and continuous workspace optimization. This avoids sudden breakdowns, reduces downtime, and ensures employees always experience the space at its best, from lighting quality to air comfort and acoustics. Besides, a dedicated customer service team helps extend the lifecycle of every element in the office: furniture, equipment, mechanical systems, lighting, and layouts. This reduces waste, prevents premature renovation, and supports a more responsible approach to workspace management. Trust Built Through Everyday Reliability One of the most meaningful forms of feedback we receive is hearing how clients feel genuinely supported by our Customer Service team. This trust is echoed by long-term partners such as Shinhan Bank, PwC, Lynk & Co, TEC, and Columbia Sportswear, who rely on us not just for what we build, but for what we continue to care for. Their stories highlight the kind of service we strive to deliver. These aren’t extraordinary moments to us, they are part of the everyday commitment we bring to each client relationship. We are deeply grateful for their trust and remain steadfast in our promise to keep every workplace reliable, ready, and well cared for.

The modern workplace has evolved significantly, with open-plan offices becoming the norm for fostering collaboration and teamwork. However, while these layouts promote communication, they also introduce challenges—particularly the issue of noise and distractions. Employees often struggle to concentrate in an environment filled with constant movement, conversations, and workplace chatter.

In today's business landscape, inclusivity extends far beyond mere diversity; it encompasses a strategic vision where every employee is actively engaged and valued. This enriched environment is not just an ethical choice but a business imperative that drives innovation and profitability.

In the ever-evolving landscape of modern work, one truth has become increasingly clear: offices can no longer afford to be fixed in form. As hybrid schedules, agile teams, and multifunctional spaces become the norm, today’s workplace must flex and shift just as quickly as the people who use it. But how do you build for change without constantly rebuilding?

In 2025, sustainability is no longer a choice but a strategic imperative—deeply influencing how companies design, operate, and evolve their workplaces. Businesses in Vietnam and globally are embracing sustainability to meet environmental goals, enhance brand value, attract top talent, and future-proof operations. At ADP, we are proud to stand at the forefront of this movement, co-creating sustainable and human-centric workplaces with our clients across various industries.

In recent years, the corporate world has become increasingly aware of the impact of workplace toxicity on employee well-being and productivity. Research from McKinsey highlights a worrying trend: over 60% of negative workplace outcomes, including burnout and high turnover rates, are attributed to toxic workplace behavior.

As a leading office design and build company in Vietnam, ADP Workplace is deeply aware of the crucial role that an inclusive and thoughtfully designed working environment plays in amplifying the impact of women in the business realm. Despite significant strides towards gender equality, the gender gap in the workplace persists as a significant issue. Understanding the root causes of this disparity and how companies can use workplace design to foster equality and inclusivity is vital for advancing women's economic contributions.

In today's rapidly evolving work environments, the health and well-being of employees have become paramount. Companies are increasingly recognizing that the quality of the air within office spaces plays a crucial role in shaping the overall productivity and satisfaction of their workforce. As we stride into the future, innovative solutions for enhancing indoor air quality are not just beneficial; they are essential for cultivating a thriving, sustainable workplace.

In the competitive landscape of business, every detail counts, including the very hues that adorn our office walls. It's no longer a secret that color wields extraordinary influence over our psychological and physiological states — a fact that, when leveraged intelligently, can translate into tangible gains in productivity and well-being. In fact, a University of Texas study found that bland gray, white, and beige offices induced feelings of sadness and depression, especially in women. Meanwhile, mellow yellow or calming green can lead to happier, more effective employees.

Green office design is no longer just a trendy choice, but has become a long-term strategy for modern businesses. In the context of rising operating costs, personnel increasingly focusing on the work environment, and ESG becoming a standard for evaluating businesses, investing in green workspaces brings double benefits: optimizing internal performance and elevating brand image.

The night marked the closing of a meaningful milestone, celebrating 10 years of ADP Hanoi’s journey of growth and development. More than a year-end celebration, it was a moment for ADP Hanoi to come together with our clients, partners, contractors, and the entire team, to reflect on a journey built on resilience, responsibility, and long-term collaboration.

When a Relief Journey Becomes Our Own Story For ADP Group (ADP x Space.s), this is not only a story about the people of Central Vietnam, it is also the story of our own team members whose families live in the heart of the flood zone, where daily life has been upended. Every call and every message from loved ones surrounded by rising waters made the spirit of solidarity feel more urgent and more heartfelt than ever. As soon as the news reached us, ADP proactively reached out, checked in, and listened to each individual case to understand the situation clearly. Immediate support was provided to help stabilize the families of our staff during this difficult time. At the same time, we began mobilizing our wider community, team members, partners, and contractors to support the affected areas and help local residents regain part of their lives after the floods. 280 Million VND – 13,000 Essential Items – Coming Together to Deliver Compassion After 10 days of fundraising, Space.s and ADP collected more than 13,000 essential items, including rice, dried food, cookware, hygiene supplies, notebooks, and school materials, which are carefully sorted and packed. These contributions amounted to 97 million VND from contractors and suppliers, alongside 183 million VND in cash drawn from ADP Group’s budget with additional support from our BOD and employees.

This milestone reaffirms our long-term commitment to building a happy, human-centric, and sustainable workplace not only for other large firms but also for our people. Since 2013, “Vietnam Best Places to Work” has been conducted independently by Anphabe through large-scale surveys with tens of thousands of employees and nearly 800 leading companies nationwide. The ranking highlights organizations that successfully create environments where people are inspired, empowered, and meaningfully connected. People at the Center For almost two decades, people have remained at the heart of everything we do at ADP Group. We aim to cultivate a workplace where everyone feels heard, respected, and supported to reach their fullest potential. Employee wellbeing, from mental health to daily comfort and joyl serves as the foundation that motivates us to continuously improve the working experience and create a culture where everyone grows together. A Recognition of Collective Strength This recognition is not only a testament to the efforts of our leadership and teams, but more importantly, a reflection of a culture built on unity, care, and shared purpose. At ADP Group, our greatest achievement extends far beyond awards, it lies in creating a workplace where people feel proud, fulfilled, and genuinely happy to belong.

In 2016, Huawei placed its trust in ADP to deliver a strategic project, one that was also the largest office space in Vietnam at the time. It was not only an opportunity but also a defining milestone that affirmed ADP Hanoi’s capabilities and credibility in meeting the most demanding international standards. Excellence Delivery Award presented by Huawei Asia Pacific to ADP Excellence Delivery Award presented by Huawei Asia Pacific to ADP Fulfilling that trust, our team successfully delivered a high-quality project that was later recognized as one of Huawei’s exemplary workplaces across the Asia–Pacific region. From that first milestone until today, nearly a decade has passed, and in 2025, Huawei continues to entrust ADP once again, a true testament to a partnership built on quality and integrity. Behind today’s trophy lies a story of enduring quality, professionalism, and dedication values that have been consistently nurtured over time. Beyond timelines, technical requirements, or procedures, what ADP takes the most pride in is maintaining our partners’ trust, ensuring that every workspace we create is not only precise in detail but also reflects the spirit and vision of each organization. ADP sincerely thanks Huawei for the trust given, for the opportunities shared, and for nearly ten years of partnership in shaping new standards for the modern workplace.

Ten years of redefining workplace design in Vietnam and building a lasting legacy in the capital of Hanoi.

ADP has been honored with the Silver A’ Design Award 2024–2025 in the Interior Space and Exhibition Design category for the renovation of Manulife Plaza - Customer Service Center in District 7, Ho Chi Minh City.

As part of the “Economic Trends 2025” series, ADP Group was proud to welcome MBA students from the Andrews Vietnam program for an immersive fieldtrip and strategic dialogue on the evolving landscape of business, design, and operational excellence.

As we step into Q2 of 2025, Vietnam’s office leasing market continues to evolve with positive momentum, driven by shifting tenant behaviors, new supply pipelines, and growing demand from key sectors. A closer look at Hanoi and Ho Chi Minh City reveals a dynamic landscape where tenants are gaining more leverage and choice—particularly in the high-end segment.