Hybrid Horizons Unleashed: Client Adventures in the New Workplace Era

10 Aug, 2023

7 min read

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The concept of a hybrid workplace, blending remote work and in-office collaboration, has gained significant traction in recent years. As companies adapt to the evolving needs of their workforce, upgrading office spaces to accommodate this new dynamic has become a priority. In this article, we delve into the case studies of three clients who successfully transformed their old offices into efficient and flexible hybrid workplaces. We will examine the challenges they faced, the solutions implemented, and the positive outcomes achieved.

In this article, we delve into the case studies of three clients who successfully transformed their old offices into efficient and flexible hybrid workplaces. We will examine the challenges they faced, the solutions implemented, and the positive outcomes achieved.

Savills Unveiled: Forging Collaborative Frontiers in the Hybrid Realm

Savills, a leading real estate services provider, embarked on a transformative journey to enhance collaboration within its hybrid work environment. Confronted with a condensed layout and limited collaboration space, Savills sought to revitalize its office for optimal employee interaction.

The transformation strategy centered on expanding meeting spaces and creating versatile collaboration zones. The company increased its meeting room capacity from 38 to 46 people, accommodating seamless discussions critical for a hybrid work model. Additionally, the redesigned office introduced innovative features, including three focus booths, an open collaborative space with four seats and a dedicated board, and shared work booths for nine individuals each.

The impact was palpable, with Savills' revamped workspace fostering vibrant communication and knowledge exchange. The new meeting and collaboration spaces enabled employees to choose environments that best suited their tasks, boosting both satisfaction and productivity. By successfully addressing layout constraints and embracing innovative design, Savills exemplified the potential of a well-crafted hybrid work environment in promoting effective collaboration and achieving organizational goals.

Kuehne+Nagel's Hybrid Horizon: Redefining Workspace Dynamics for the Future

Kuehne+Nagel, a major logistics company, embarked on a transformative journey to revitalize its office space for the hybrid work era. The existing workspace faced challenges such as uninspiring aesthetics, space constraints, and the need for face-to-face interactions. The company's response was strategic and impactful.

The transformation strategy focused on three key areas: aesthetics, capacity, and collaboration. The new design not only reflected Kuehne+Nagel's identity but also accommodated an increased headcount from 218 to 338 employees. Meeting room capacity surged from 40 to 96 people, enabling in-person engagement crucial for hybrid work success. Moreover, collaboration spaces expanded exponentially, growing from a mere 4 seats to an impressive 96 seats, fostering spontaneous interactions and idea exchange.

The outcome was a rejuvenated workspace that reinvigorated employee morale and creativity. By thoughtfully addressing aesthetic concerns, space limitations, and the desire for meaningful in-person interactions, Kuehne+Nagel demonstrated the power of design in crafting a dynamic and harmonious hybrid work environment. This case study provides valuable insights for organizations navigating the transition to the hybrid work model, showcasing how strategic office redesign can pave the way for a more engaged and productive workforce.

Unilever Homebase - A Funky Transformation: Crafting a Cutting-Edge Hybrid Workspace

Unilever Homebase embarked on a remarkable journey to transform its old, uninspiring office into a dynamic and efficient hybrid workspace. Faced with traditional layouts and an outdated design that failed to mirror the brand image, Unilever recognized the need for a revitalized environment that fosters creativity and accommodates modern work patterns.

The transformation strategy centered on aligning the office with Unilever's regional guidelines of an Activity-Based Working (ABW) setup. This approach empowers employees to efficiently embrace hybrid work dynamics. Embracing the "Funky Town" concept, the new office design radiates energy and dynamism. It seamlessly integrates ABW principles, enabling employees to work when and where they choose, promoting a culture of autonomy and flexibility.

Incorporating cutting-edge technology, the new workspace effortlessly supports seamless collaboration regardless of whether employees are at the office or remote. The result is a truly hybrid-ready environment that caters to modern work expectations.

The impact of this transformation is striking. The office's capacity increased from 800 to 1000 employees, ensuring ample space for the growing workforce. Remarkably, the number of assigned desks decreased from 784 to 427, reflecting the successful shift towards flexible workstations. Collaborative spaces, open discussion areas, and meeting rooms saw an impressive increase from accommodating 11 individuals to a substantial 222, fostering a culture of collaboration and idea exchange. With the number of meeting rooms also jumping from 32 to 93, Unilever Homebase has effectively harnessed technology and thoughtful design to empower employees for focused work and seamless team collaboration, positioning itself as a model for efficient hybrid workspaces.

In conclusion,

In a world redefined by Savills, Kuehne+Nagel, and Unilever Homebase, the hybrid workplace emerges as a beacon of innovation and adaptability. This transformative model fuses flexibility, collaboration, and technology, amplifying productivity and nurturing creativity. As clients embark on their own journeys, embracing the hybrid ethos promises enriched employee experiences, expanded talent pools, heightened resilience, and a competitive edge in an ever-evolving landscape. The path to success is clear: the hybrid workplace is not just an option; it's a strategic imperative for a thriving future.

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How Does ADP Build the Largest Customer Service Teams in the Market?

The Handover Is Not the End, It’s the Beginning Many companies see the handover moment as the finish line. ADP sees it as the start of a new journey. Workplaces are living systems. Mechanical equipment ages, technologies evolve, teams grow, functions shift, departments change - a space that was perfect on day one may need adjustments six months later. While a project that ends at handover inevitably becomes a burden for clients, a project that continues through after-sales support becomes a lasting partnership. A Dedicated Team of Experts Behind Every Workplace Our Customer Service team is more than just support, it’s a backbone for every space we deliver. With 36 specialists across three branches, led by team leaders with over 10 years of experience, we have managed 600,000 sqm of workspace with precision and care. From unexpected storms to aging building systems, our experts are ready day or night to resolve complex issues, restore operations, and ensure every workplace continues to function seamlessly. This is the reliability and responsiveness that sets ADP apart. Proactive Maintenance Protects Employee Experience & Productivity Most others' customer service wait for problems to appear - then react. ADP’s approach is the opposite: we monitor proactively, with regular inspections, preventive maintenance, and continuous workspace optimization. This avoids sudden breakdowns, reduces downtime, and ensures employees always experience the space at its best, from lighting quality to air comfort and acoustics. Besides, a dedicated customer service team helps extend the lifecycle of every element in the office: furniture, equipment, mechanical systems, lighting, and layouts. This reduces waste, prevents premature renovation, and supports a more responsible approach to workspace management. Trust Built Through Everyday Reliability One of the most meaningful forms of feedback we receive is hearing how clients feel genuinely supported by our Customer Service team. This trust is echoed by long-term partners such as Shinhan Bank, PwC, Lynk & Co, TEC, and Columbia Sportswear, who rely on us not just for what we build, but for what we continue to care for. Their stories highlight the kind of service we strive to deliver. These aren’t extraordinary moments to us, they are part of the everyday commitment we bring to each client relationship. We are deeply grateful for their trust and remain steadfast in our promise to keep every workplace reliable, ready, and well cared for.

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